Ticket in your account
The fastest way. Server context, history and attachments all in one place. Available around the clock, replies usually the same day.
Go to ticket systemSupport
Try it yourself first, then us
Console, reinstall, firewall, backups, DNS — everyday things run without a ticket, right in the panel. Support is there for everything else.
Contact
How to reach us
If you don't have account access (yet): [email protected]. For existing customers, a ticket is faster.
Status
Incidents and maintenance are on the status page — worth a quick look before writing a ticket.
Self-service
What you handle in the panel
- Restart, stop, or view your server via console
- Reinstall the OS (confirmed with your account password)
- Reset the root password
- Set firewall rules, open/close ports
- Create and restore backups, schedule auto-backup
- Manage DNS records for your domains
- Increase resources (CPU/RAM/disk), add add-ons
- Download invoices as PDF, export your data